The course is held in English with English course material and an English exam.
We use e-material that is designed for the ITIL 4 Foundation course. The material is interactive and can be used on PC, tablet and mobile phone.
Both online and offline versions are available.
Your notes in the material are synchronized across your devices.
Remember to bring your own PC in order to use the e-material and to sit the online exam.
The exam takes place on day 2 of the course (around 3 PM). The exam is online, so you must bring a laptop with online capability. The exam duration is 75 minutes and is a closed book exam. It consists of 40 multiple choice questions with a pass mark of 65% correct answers.
This course is held in collaboration with Peopleteam.
Peopleteam is an ATO Affiliate at Aim4Knowledge accredited by PeopleCert.
The number of participants is limited to give the participants the best experience.
Registration is binding.
If for some reason you do not have the opportunity to attend the course, you are always welcome to allocate your place to a colleague (the difference must be paid if the person is not a member of DANSK IT).
Upon cancellation 4 weeks prior to the course, 50% of the participant fee will be charged including VAT. Upon cancellation 2 weeks prior to the course, the entire participant fee will be charged including VAT.
The cancellation must be made in writing by email to email@example.com.
DANSK IT reserves the right to cancel or postpone courses with not enough participant and to change the teacher or the place of residence.
We expressly reserve the right to correct errors, especially pricing errors, on our website, course catalogue and/or on pending reservations made under an incorrect price.
All prices are exclusive VAT.
Unless otherwise stated, the course fee includes course materials and meals.
Hotel is only included in the price when explicitly stated.